Waiver & Appeal Process

Basis for Waiver Requests*

Any certification candidate may request a waiver of one or more of the certification or recertification eligibility requirements except the requirement that the certification examination be successfully completed which, if applicable, may not be waived. The waiver request must be submitted in writing to the Waiver and Appeals Committee through the AAHFN-CB headquarters office – email to information@aahfn.org.

Grounds for a waiver request must be sufficient for the Waiver and Appeals Committee to conclude that the candidate, despite not technically meeting all eligibility criteria, nevertheless possesses sufficient, relevant Heart Failure nursing experience to otherwise qualify for certification or recertification.

*a waiver request is used when applicants of the certification exam wish to have a requirement revised to meet their specific situation. The applicant initiates a waiver request prior to communication from the Certification Manager at National Headquarters or AAHFN-CB Chair regarding status (of application or examination results).

Basis for Appeals**

Appeals regarding decisions and/or actions of the AAHFN-CB are limited to those specified by the AAHFN-CB. Complaints or questions not appealable will be referred to the AAHFN-CB for response. Those that meet the basis for appeals will be notified of their right to utilize the waiver and appeal process.

1. The denial of a candidate’s eligibility to sit for the certification examination may be appealed. It will be the responsibility of the candidate to provide adequate documentation to support the appeal. Examination eligibility criteria will not be altered through an appeal.

2. Non receipt of application for certification examination by AAHFN-CB may be appealed. The candidate must provide evidence that the completed application and fee were received by the applicable deadlines.


3. Denial of eligibility for renewal of certification by continuing education may be appealed in the following cases:

  1. Denial of credit for continuing education hours.
  2. Non receipt of renewal materials by AAHFN-CB. The individual must supply evidence that the completed application materials and fee were received by the applicable deadlines.
  3. Insufficient hours due to catastrophic personal events.

4. Revocation of certification may be appealed. Any appeal of revocation determination by AAHFN-CB shall be submitted to the Waiver and Appeals Committee with supporting evidence provided by the appellant.

**an appeals process request refers to an applicant of the certification exam who wishes to request a sanction regarding the application process or examination after applying or taking the examination and receiving communication from the Certification Manager at National Headquarters or AAHFN-CB Chair.

Waiver Process*

1. A letter outlining the grounds for the requested certification eligibility requirement waiver, together with appropriate documentation, must be submitted to AAHFN Certification Board headquarters together with the candidate’s application for certification or recertification.

2. The Chairman of the Waiver and Appeals Committee or the National Headquarters Certification Manager will acknowledge receipt of the waiver request in writing to the candidate (e-mail).

3. Blinded copies of all materials related to the waiver request shall be distributed to the Waiver and Appeals Committee.

Appeals Process**

1. A letter outlining the reason for appeal and appropriate documentation must be submitted to AAHFN Certification Board headquarters within 30 days of the test date (if the appeal is related to the testing process or results) for notification of the availability of appeals process.

2. Blinded copies of all correspondence related to the appeal shall be distributed to the Waiver and Appeals Committee.

3. Certification Manager shall have a minimum of 2 weeks to provide the Waiver and Appeals Committee with the appeal.

4. The Chairman of the Waiver and Appeals Committee will acknowledge receipt of the appeal in writing (electronically) to the Certification Manager.

Both Waiver and Appeals Processes:

1. All submitted materials will be reviewed by all members of the Waiver and Appeals Committee.

2. Any additional clarification or documentation required by the Waivers and Appeals Committee to render a decision shall be obtained from the candidate within 15 days of written (electronic) request. Failure to meet the electronic request will nullify the waiver or appeal request. If additional clarification or documentation is requested by the Waivers and Appeals Committee to the Certification Manager, it shall be provided within 15 days of the formal request.

3. Documentation provided to the Waiver and Appeals Committee that provides clarification of the waiver/appeal request will be distributed to the candidate in writing (electronically) within 45 days of receipt of the request.

4. Appeals decisions shall be by a majority vote of the Waiver and Appeals Committee and be communicated in writing (electronically) to the candidate within 45 days of receipt of the request.

5. Decisions shall be by a majority vote of the Waiver and Appeals Committee and will be communicated in writing to the candidate within 45 days.

In situations where the vote is a “tie”, committee members can:

  1. discuss further to break the tie and achieve a majority vote.
  2. share the waiver/appeal with the AAHFN-CB Chair for counsel. The Chair will provide advice, but not a decision; the Waivers and Appeals Committee can use advice to further discuss and achieve a majority vote.

6. All decisions of the Waiver and Appeals Committee shall be final.

7. A written summary supporting the waiver or appeals decision and recommendations for action shall be prepared by the Chair of the Waiver and Appeals Committee and sent to the applicant and AAHFN Certification Board national office, respectively; via electronic mail.

AAHFN-CB,
1120 Rt 73, Ste 200,
Mt. Laurel, NJ 08054

888.45.AAHFN / 888-452-2436

856.439.0525

For questions concerning exam educational resources, contact TC Field 888-452-2436 ext.5

For questions concerning ​the exam for certification questions, contact Pam Brown 888-452-2436 ext.1